Shipping Policy
Thank you for shopping with us! Below you will find our comprehensive Shipping Policy that outlines the details of our shipping options and return process.
- Standard Shipping (3-5 Working Days): £3.99
- This option is available for all orders shipping to UK Mainland addresses.
- Free on orders over £70 (excluding taxes and other charges).
- Delivery time is estimated to be 3-5 working days from the date of dispatch.
- Orders under £70 will incur a standard shipping fee.
- Priority Shipping (1-3 working days): £5.99
- We aim to deliver the next day if order is placed before 3:30pm (unfortunately this can’t be guaranteed). This option is available for all orders shipping to UK Mainland addresses.
- Delivery time is expedited and estimated to be faster than Standard Shipping.
- The specific delivery time frame will be provided during the checkout process.
Please note that the above shipping options apply only to UK Mainland addresses.
One Years Shipping Policy
Terms and Conditions for One-Year Standard Shipping Subscription (£19.99)
- Eligibility
The One-Year Standard Shipping Subscription is available for purchase by customers residing in the UK mainland only.
This subscription applies solely to Standard Delivery, typically taking 3-5 working days, excluding weekends and bank holidays.
- Subscription Details
Upon purchasing the subscription, you will receive a unique code via email within a short time. This code is valid for one year from the date of purchase.
The subscription fee of £19.99 covers unlimited Standard Delivery for all eligible orders placed within the one-year period.
The subscription is tied to the account that made the purchase and cannot be transferred to another account or person.
- Use of Code
The unique code will be applied at checkout to apply the subscription benefits to your order.
Once the code has been used on an order, that transaction is final, and no refunds or cancellations can be made for the shipping fee associated with that order.
The code cannot be combined with any other discount codes or offers related to shipping unless explicitly stated.
- Non-Refundable
The £19.99 fee for the One-Year Standard Shipping Subscription is non-refundable once the purchase has been completed.
The subscription cannot be cancelled or refunded after the unique code has been issued, even if the code remains unused or if you do not use the subscription benefits to the fullest extent during the one-year period.
Exclusions and Limitations
The subscription does not cover any delivery costs associated with orders that exceed standard weight limits. Additional fees may apply for heavy or bulky items, and these are not covered by the subscription.
This subscription does not apply to expedited shipping options, international deliveries, or deliveries to non-mainland UK addresses.
- Free Shipping on Orders Over £70
The free shipping offer for orders over £70 remains in effect and is separate from the subscription. If your order qualifies for free shipping, the unique code from the subscription is not required.
- Changes to the Service
We reserve the right to modify or discontinue the One-Year Standard Shipping Subscription at any time. However, any changes will not affect active subscriptions, which will remain valid for the full one-year period from the date of purchase.